Highlight
In-home usage testing Competitive benchmarking Reformulation

Test products with real humans, real fast

Highlight runs your IHUT end to end — recruiting, shipping, in-home use, AI-powered analysis — so CPG innovation teams get decision-ready consumer feedback in days, not quarters.

Clorox product
Clorox

Highlight was a cost-efficient, visual solution that provided trusted insights FAST.

20 daysshipment to report
Shilpa Khanna
Transformational Growth Insights
Mondelēz product
Mondelēz

Gives product testing a fresh look and feel that was missing in the industry — with fast turnaround and a pragmatic approach.

<2 daysto fill the recruit
Barbara Schandl
Insights Lead
LOLA product
LOLA

AI summaries are incredibly valuable. Having that done for you reduces the time from insight to action.

152%completion rate
Kelly Murphy
General Manager
Country Luau product
Country Luau

Highlight was used very tactically for decisions around flavor names, pricing, and packaging design.

<24 hrsto results
Adam Kost
Founder
Hanes product
Hanes

Testing is a formalized step in our research process now. We’re not putting product out on the floor until it’s been wear tested.

<1 weekto fill the recruit
Dana French
Director of Consumer Insights
Aeston West product
Aeston West

It was peace of mind to hear such positive responses when they didn’t even know our brand name.

100%completion rate
Kaitlyn Schneider
VP, Brand & Product Development
Aelia product
Aelia

Highlight helped us step back and confirm we have something solid in a competitive market.

97%texture satisfaction
Kayla Graham
Founder
Explorer Cold Brew product
Explorer Cold Brew

Laid out the critical steps to getting good, usable data. I’d use Highlight at the very beginning.

324respondents in <10 days
Cason
Founder & CEO
Simply Gum product
Simply Gum

Had we just done this survey years ago, it would’ve saved us multiple name and packaging changes.

~90%completion rate
Jeannie K.
VP of Marketing
Papa Luc’s product
Papa Luc’s

Highlight answered a lot of my questions — it felt affirming. When you come up with a concept, it’s exciting to know people are interested.

93%completion rate
Gaïana Joseph
Founder
Eatiful product
Eatiful

Highlight helped us make the final decision on what to do and which way to move forward.

3 of 4SKUs for launch
Vilija Bartkuvienė
Head of US Sales
C3 by Cosmo product
C3 by Cosmo

I’ve worked with a lot of consumer research companies before, and by far, Highlight is my favorite.

6 wkspopup launched
Dulce Almario
Business Accelerator Lead
Maple Brothers product
Maple Brothers

I did not expect that result at all. You get so deep into your own brand, you become blind.

<1 wkto collect data
Matthew Gardner
Managing Director
King’s Hawaiian product
King’s Hawaiian

We needed a partner to make quicker yet well-informed decisions more cost-efficiently — Highlight delivered on that and beyond.

4 daysto live data
Jennifer Norris
Sr. Manager, Consumer Insights
Clorox product
Clorox

Highlight was a cost-efficient, visual solution that provided trusted insights FAST.

20 daysshipment to report
Shilpa Khanna
Transformational Growth Insights
Mondelēz product
Mondelēz

Gives product testing a fresh look and feel that was missing in the industry — with fast turnaround and a pragmatic approach.

<2 daysto fill the recruit
Barbara Schandl
Insights Lead
LOLA product
LOLA

AI summaries are incredibly valuable. Having that done for you reduces the time from insight to action.

152%completion rate
Kelly Murphy
General Manager
Country Luau product
Country Luau

Highlight was used very tactically for decisions around flavor names, pricing, and packaging design.

<24 hrsto results
Adam Kost
Founder
Hanes product
Hanes

Testing is a formalized step in our research process now. We’re not putting product out on the floor until it’s been wear tested.

<1 weekto fill the recruit
Dana French
Director of Consumer Insights
Aeston West product
Aeston West

It was peace of mind to hear such positive responses when they didn’t even know our brand name.

100%completion rate
Kaitlyn Schneider
VP, Brand & Product Development
Aelia product
Aelia

Highlight helped us step back and confirm we have something solid in a competitive market.

97%texture satisfaction
Kayla Graham
Founder
Explorer Cold Brew product
Explorer Cold Brew

Laid out the critical steps to getting good, usable data. I’d use Highlight at the very beginning.

324respondents in <10 days
Cason
Founder & CEO
Simply Gum product
Simply Gum

Had we just done this survey years ago, it would’ve saved us multiple name and packaging changes.

~90%completion rate
Jeannie K.
VP of Marketing
Papa Luc’s product
Papa Luc’s

Highlight answered a lot of my questions — it felt affirming. When you come up with a concept, it’s exciting to know people are interested.

93%completion rate
Gaïana Joseph
Founder
Eatiful product
Eatiful

Highlight helped us make the final decision on what to do and which way to move forward.

3 of 4SKUs for launch
Vilija Bartkuvienė
Head of US Sales
C3 by Cosmo product
C3 by Cosmo

I’ve worked with a lot of consumer research companies before, and by far, Highlight is my favorite.

6 wkspopup launched
Dulce Almario
Business Accelerator Lead
Maple Brothers product
Maple Brothers

I did not expect that result at all. You get so deep into your own brand, you become blind.

<1 wkto collect data
Matthew Gardner
Managing Director
King’s Hawaiian product
King’s Hawaiian

We needed a partner to make quicker yet well-informed decisions more cost-efficiently — Highlight delivered on that and beyond.

4 daysto live data
Jennifer Norris
Sr. Manager, Consumer Insights
Clorox product
Clorox

Highlight was a cost-efficient, visual solution that provided trusted insights FAST.

20 daysshipment to report
Shilpa Khanna
Transformational Growth Insights
Mondelēz product
Mondelēz

Gives product testing a fresh look and feel that was missing in the industry — with fast turnaround and a pragmatic approach.

<2 daysto fill the recruit
Barbara Schandl
Insights Lead
LOLA product
LOLA

AI summaries are incredibly valuable. Having that done for you reduces the time from insight to action.

152%completion rate
Kelly Murphy
General Manager
Country Luau product
Country Luau

Highlight was used very tactically for decisions around flavor names, pricing, and packaging design.

<24 hrsto results
Adam Kost
Founder
Hanes product
Hanes

Testing is a formalized step in our research process now. We’re not putting product out on the floor until it’s been wear tested.

<1 weekto fill the recruit
Dana French
Director of Consumer Insights
Aeston West product
Aeston West

It was peace of mind to hear such positive responses when they didn’t even know our brand name.

100%completion rate
Kaitlyn Schneider
VP, Brand & Product Development
Aelia product
Aelia

Highlight helped us step back and confirm we have something solid in a competitive market.

97%texture satisfaction
Kayla Graham
Founder
Explorer Cold Brew product
Explorer Cold Brew

Laid out the critical steps to getting good, usable data. I’d use Highlight at the very beginning.

324respondents in <10 days
Cason
Founder & CEO
Simply Gum product
Simply Gum

Had we just done this survey years ago, it would’ve saved us multiple name and packaging changes.

~90%completion rate
Jeannie K.
VP of Marketing
Papa Luc’s product
Papa Luc’s

Highlight answered a lot of my questions — it felt affirming. When you come up with a concept, it’s exciting to know people are interested.

93%completion rate
Gaïana Joseph
Founder
Eatiful product
Eatiful

Highlight helped us make the final decision on what to do and which way to move forward.

3 of 4SKUs for launch
Vilija Bartkuvienė
Head of US Sales
C3 by Cosmo product
C3 by Cosmo

I’ve worked with a lot of consumer research companies before, and by far, Highlight is my favorite.

6 wkspopup launched
Dulce Almario
Business Accelerator Lead
Maple Brothers product
Maple Brothers

I did not expect that result at all. You get so deep into your own brand, you become blind.

<1 wkto collect data
Matthew Gardner
Managing Director
King’s Hawaiian product
King’s Hawaiian

We needed a partner to make quicker yet well-informed decisions more cost-efficiently — Highlight delivered on that and beyond.

4 daysto live data
Jennifer Norris
Sr. Manager, Consumer Insights
Loved by the world’s leading brands big and small
Kraft HeinzCoca-ColaSimplyExplorerMondelēzAeston WestTysonLOLALiquid DeathMarsL’OréalColgateUnileverThrive MarketCloroxNestlélululemonEatifulHanesMaple BrothersPepsiCosmoP&GSpindriftKimberly-ClarkKing’s HawaiianCVS HealthAeliaKraft HeinzCoca-ColaSimplyExplorerMondelēzAeston WestTysonLOLALiquid DeathMarsL’OréalColgateUnileverThrive MarketCloroxNestlélululemonEatifulHanesMaple BrothersPepsiCosmoP&GSpindriftKimberly-ClarkKing’s HawaiianCVS HealthAelia

Create yogurt people love.

Trustworthy data, in days, reviewed by experts, with the logistics handled for you — everything a study needs, in one place.

90%+
survey completion rate
Usable data per study
Highlight~99%
Industry avg~70%
<14days
from kickoff to decision-ready data
Project timeline
Submitted
Review
Fielding
Responses
Results
100%
expert-reviewed before launch
On every single study
AI guidedExpert reviewed

Run any study type without switching tools.

In-home usage testingConcept testingClaims testingTaste & sensory testingPackage testingCompetitive benchmarkingPrototype testingAudience profilingRating & review generationand more!

Rigorous research, without the research degree.

Concept, prototype, or finished product — Highlight guides you to the right study design, then puts an expert behind it. Quant and qual, every stage of the lifecycle, all in one place.

Guided survey builder
In-home product test
Step 3 of 4
Products
Variants shipped to home
Audience
Pre-vetted Highlighters · targeted
3
Surveys
Sensory & usage · expert-designed
Now
4
Review & launch
Expert review in progress
MR
Expert review
“Sound design — audience and sample size check out. Cleared to launch.” — Highlight research expert
Expert-reviewed

Flexible

Concept tests, IHUTs, competitive benchmarks, claims, sensory, and packaging — one platform, any method.

Guided

An intuitive builder that gets non-researchers to a rigorous study, fast.

Expert

Every study reviewed by a Highlight research expert before it goes live.

Insights, instantly.

Turn raw data into meaning and make confident, evidence-backed decisions faster than ever before — across the entire product lifecycle.

In-home product test90%+ completion · live dashboards
Open-endsAI summary
Powered by Highlight AI

Highlight AI groups open-ended responses by theme as they arrive — surfacing what testers loved, where they hesitated, and the language they use in their own words. Studies average 90%+ completion with rich photo, video, and verbatim feedback.

+Product performance+Usage context±Packaging & messaging+Purchase drivers
WatchoutsWhere they hesitated

Sentiment and keyword search help you drill into objections fast — without reading hundreds of verbatims by hand. Themes update in real time as responses roll in from 60,000+ pre-vetted Highlighters.

Open-ends auto-themed in real time90%+ completion

60,000+ Highlighters who actually want to help

Not a panel of box-checkers — a curated community of vetted, articulate testers selected for relevance, reliability, and engagement.

60k+
Pre-vetted, engaged Highlighters
48%
Acceptance rate — rigorous screening for thoughtful, honest feedback
1–3%
Incidence-rate audiences within reach
90%+
Completion, with rich photo and video responses
Recruitment funnel
48% acceptance
Nationwide Highlighter community60k+
Accepted after screening48%
Niche audiences (1–3% IR)in reach
Study completion rate90%+
Engaged, pre-vetted testers
MRJLAKSNPTELKIRDTAVOBNCMHXOUWEZA60k+ community
Community quality
48% acceptance rate — rigorous screening for thoughtful, honest feedback from engaged product testers.

We handle the boxes. You handle the breakthroughs.

Highlight is vertically integrated, so physical product testing doesn’t mean physical headaches. We manage recruiting, shipping, and returns end to end — including the hard stuff.

Fully integrated, end-to-end logistics
Refrigerated & frozen shipping
Blinding & repackaging for unbiased tests
Real-time status updates
Shipment tracker
In-home test · kits shipped
in transit
PackedShippedIn transitDelivered
In every kit
Blinded variants
A
B
C
D
E
F
On-time, every kit

Turn insights into
products people love.

Put your next product in real homes and get decision-ready feedback in days. A 30-minute demo, real product examples from your category, no salesy slide deck. Promise.